I read with interest a recent article about airlines loss of business travelers over the past few years. Last year business travel was down 60%. They expect business travel to be up this year. The article went on to say that the industry does not expect to get back any more than half the business it lost because of technology advances. We recently assisted a managed care company to become URAC accredited in 3 areas over a short period of time. This would have in the past involved lots of travel and on-site meetings. We did all of it with just one face to face meeting (excluding a mock survey and the actual URAC survey). All the rest of the preparation was done via web conferencing. This reduced the cost by at least half. Not only was it very cost-effective but the technology lead to superior results, possible because of the way you can focus participants using web-based technology. If your organization needs high quality cost-effective health care consulting services please contact us for a free consultation.
Posted by Mark Rosenberg 