Key Areas of Accreditation Due Diligence

March 16, 2010

Yesterday I had two interesting calls yesterday with potential clients. Both were required to be accredited but had some latitude about the specific accreditation body.   They had a number of questions about which accreditation body that should chose. Below I have outlined a number of questions that an organization should think about when picking an accreditation agency.

The following areas are important to consider during an organization’s due diligence:

  • Has the accreditation organization established an excellent reputation in the industry?
  • Is the accreditation organization recommended by several respected professionals?
  • Has the accreditation entity established a reasonable and competitive cost structure?
  • Does the accreditation entity’s staff exude professionalism in every possible venue?
  • Is the accreditation organization known for treating potentially accredited healthcare organization’s staff with respect
  • Does the staff at the accreditation entity go the extra mile in collaborating with healthcare staff to interpret standards?
  • Is there a formal, user friendly process for obtaining information related to interpretation of standards?
  • Remember to review the standards to see if they are relevant to your organization, to ensure that no other accreditation entity provides a better match, and that the applicable standards are not prohibitive for your organization 

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